Privacy Policy


USING YOUR PERSONAL INFORMATION
We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience when possible.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to our Web Site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.


DISCLOSING YOUR PERSONAL INFORMATION
We do NOT share your information with third parties, nor do we share your e-mail addresses with any third parties, and we do NOT run exclusive ‘sponsored’ e-mails on behalf of third parties.


RETAINING YOUR PERSONAL INFORMATION
We will only retain your information for a reasonable period that ensures highest quality of service or for so long as either you or legislation permits.


DATA SECURITY
Privacy is very important to us and therefore keep your personal information private and secure. When you make a purchase from our Web Site, we protect any personal information you provide to us such as your name, address, phone number, email address, password.

We use PayPal to process and accept payments for purchases on this Web Site and as such do not store any credit card information.

PayPal uses the payment-related information that it receives as necessary and appropriate to fulfil requests to process payment transactions, to facilitate billing, and to otherwise deliver payment services. Personally identifiable information about consumers is used by PayPal to process payment transactions and for no other purpose. PayPal’s full privacy policy can be viewed here.

PayPal adhere to international PCI (payment card industry) compliance standards for data security.

Payment Card Industry Data Security Standard (PCI DSS) is a set of 12 requirements that all businesses who handle credit or debit card payments must comply with. The PCI Security Standards require all merchants, regardless of size or number of transactions, who accept, store, transmit or process any cardholder data to comply with PCI DSS. You can find out more about PCI here.


THIRD PARTY LINKS
In an attempt to provide increased value to our visitors, this Web Site may contain links to other Web Sites on the internet that are operated by third parties. However, even if the third party is affiliated with Ancient Cookware, we have no control over these linked sites, all of which have separate privacy and data collection practices, and independent of Ancient Cookware. These linked sites are only for your convenience and therefore you access them at your own risk. You acknowledge that we are not responsible for the operation of or content located on or through any such site.


SOCIAL MEDIA PLATFORMS
Communication, engagement and actions taken through external social media platforms that this Web Site participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This Web Site will never ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This Web Site may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.


CHILDREN’S ONLINE PRIVACY PROTECTION
Our Web Site is not intended, created or designed to attract children under the age of 13. We do not and will not knowingly collect or store information on our Web Site about children who are under the age of 13. If you feel a child under the age of 13 may be listed in our databases, please contact us immediately.


CALIFORNIA PRIVACY RIGHTS
If you live in California and have an established business relationship with us, you can request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information.  You can make a request one time each year.

To exercise your rights, you can email us or write to us at the address below. Mention in your letter that you are making a “California Shine the Light” inquiry. We will respond within 30 days.


MORE QUESTIONS?
If you have additional questions you can call us at 1-855-586-0070, or reach us by email at customerservice@AncientCookware.com. You can write to us at:

Ancient Cookware
Attention: Privacy Official
7346 SW 48th Street
Miami, Florida 33155

CHANGES TO THE PRIVACY POLICY
This Privacy Policy was last updated in August, 2022

From time to time we may change our Privacy Policies. We will notify you of any material changes to our Privacy Policy by posting an updated copy on our website. Please check our website periodically for updates.